Increase customer and staff engagement with business SMS

Trusted by industry leaders to deliver world class mobile messaging solutions

Why use business SMS?

98%

SMS open and response rates are as high as 98% and 45%— compared to 20% and 6% for email.

90%

More than 90% of people read a text message within the first three minutes of receiving it.

85%

85% of customers would rather receive a text over an email or voice call from a brand, and an additional 59% prefer to receive direct messages from a business instead of downloading a separate app.

83%

83% of consumers would like to receive appointment reminders via text, but only 20% of businesses send them.

42%

Nearly half (42%) of all customers globally would pay more for greater convenience, including being able to access round-the-clock support.

33%

33% of SMS recipients react to CTAs in SMS marketing messages, and 47% of them end up making a purchase.

What SMS services are available?

Bulk SMS

With bulk SMS, you can effortlessly reach customers, prospects, or subscribers with important announcements, promotional offers or updates in an instant.

Conversational messaging

Choose from one or two-way conversations with SMS to individual customers or send in bulk to imported contacts.

SMS landing pages

Improve click through and conversion rates with fully-branded and personalised landing pages.

SMS Surveys

Collect valuable customer and staff feedback with eye-catching and quick to create surveys, complete with comprehensive monitoring.

SMS API

Integrate SMS into your existing systems and processes with our intelligent API.

Email to SMS

Start sending SMS straight from your email account and keep all your messages in one place.

SMS Automations

Increase efficiency and improve customer experience with automated SMS.

SMS Short Codes (5 digit text numbers)

An SMS Short Code can provide a more memorable and convenient way to support two-way conversations and share promotions, inquiries, surveys and more.

icon graphic for sms api

SMS Gateway

Reach your audience with engaging messages in the most cost and time-efficient way possible using our powerful SMS gateway.

Ready to get started?

Discover more business SMS content

Resource

The power of SMS marketing

With an open rate of up to 98%, a delivery speed of five seconds, and messages typically opened within 90 seconds, it’s no wonder that SMS is a popular addition to a marketer’s toolkit.

Templates

The text template library

Browse our template library to get inspiration for your SMS and WhatsApp messages. Your next brilliant message is just a copy and paste away.

Guide

Mobile Messaging in Logistics

Your speed, delivery times and communication strategy are the factors that will differentiate you from competitors. How confident are you that you can keep customers, staff and suppliers informed at all stages of the journey?