Drive higher conversion rates and customer value by improving communication.
With globalisation front and centre in Australia, the way to boost brand loyalty is by offering superior customer service. Esendex’s mobile-led solutions can achieve this and better customer journeys. Our digitalisation of day-to-day retail activities can bridge the gaps in e-commerce and bricks and mortar customer communications. Our retail clients are already benefiting from; introducing direct feedback and FAQ channels via SMS and Whatsapp bots, bulk SMS campaigns to notify segmented targets of relevant sales and utilising SMS landing pages for delivery scheduling.
Trusted by world-leading retailers
Our offering, your solution
Mobile focused solutions to solve retail sector problems.
Learn how your retail store can benefit by investing in a multichannel marketing strategy. We’ve published a whitepaper on problems faced by the retail marketers and how best to approach them.
Increase brand loyalty by improving communication.
“79% of smartphone users use their phones to help with shopping decisions and 74% make a purchase as a result”. Learn how to harness the power of SMS in retail by reading our whitepaper.
Automate retail activities with an Esendex Mobile Journey
Cut costs, free-up phonelines and increase repeat purchases by streamlining your approach to FAQ, customer feedback and returning purchases. Our mobile journeys can mirror your existing workflows with innovative mobile-led optimisation.
Mobile statistics within retail
Our client’s story
What you can expect by partnering with us
Esendex mobile-led solutions can optimise consumer touchpoints within the customer journey.
Mobile messaging analytics
Understand how your mobile campaign is delivering by either downloading a .CSV report directly or importing it into your existing customer management software.
Better facilitate a multichannel marketing strategy
Open channels of communication; Esendex allows you to combine SMS, Email, WhatsApp, Mobile landing pages and bots in one easy-to-use interface. Alternatively we can plug into yours.
Have confidence in your message delivery
We have direct connections to major Australian networks. Providing us with the ability to promise you 90% of your messages processed in 5 seconds and 95% within 20.
Your data handled securely
ISO 27001 accreditation to keep your data safe.
We’re continually evolving our retail product offering, and researching new innovative solutions.
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