Esendex’s solutions solve healthcare communication problems.
A mobile-led communication strategy can better accommodate patients and healthcare workers. A digitalised approach to data retrieval, dosage reminders, and appointment scheduling is just the beginning of how Esendex Mobile Journeys is improving the Australian healthcare industry
Used by Australian healthcare institutions.
Smartphone focussed solutions for Healthcare
Multi-channel communication strategies to deliver critical comms.
Omnichannel chat allows healthcare providers to communicate with multiple patient interactions simultaneously, via the most appropriate channel for each patient. Saving costs, improving engagement and in the most efficient manner.
Missed appointments equal profit loss.
Traditional appointment reminders like post and agent-based phone calls have their limitations. In some cases, 50% fewer patients turn up for their appointments. This is compared to delivering appointment reminders via mobile-focused channels like SMS. (Source: BMJ Journals).
Bupa needed an engaging means of communication with staff
Learn how Bupa deployed an Esendex solution that led to this quote ‘Using SMS has saved us time and effort which allows us to focus more time on caring for our residents’.
Uses in healthcare
Rostering & shift filling
Your staff are too highly trained to waste time on organising the roster. This can easily be automated with SMS. That way, your facility will always have enough staff to provide the highest quality of care.
Sending SMS appointment reminders will mean fewer missed appointments, which means less wasted money in valuable staff time.
Send an SMS to your patients to check in on how they are going after care, and make sure they’re on the best track to full health.
Dosage & vaccination reminders
Send dosage reminders to help your patients care for themselves. This will ensure they stay at the highest possible level of health and will make caring for them easier.
You can use SMS to send feedback surveys to outpatients and families. This will give you reviews that you can use for marketing purposes, or insight into how to improve your care.
Sending a motivational SMS to your staff every now and then will encourage them to continue their work as passionately as possible. It’s the quickest, simplest and most economical way to motivate staff.
Why do Australian healthcare providers choose Esendex?
Easy to use portal interface
Quickly upload customer data to create personalised messages in the fastest time possible.
Wide range of communication channels
Utilise SMS, Email and richer communication channels, to promote patient engagement.
Direct network connections equal reliability
By only partnering with major networks, we can ensure your messages are sent with business-grade reliability.
Protecting our customers’ data is paramount.
We commit to processing 90% of your messages within 5 seconds and 95% within 20 seconds.
Do you have any questions?
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