Finding the words to summarise 2020 hasn’t been easy, in fact not much about 2020 has been. At the risk of sounding cliched, 2020 has been a year like no other. Australia has been responding to the COVID-19 Pandemic since March, but it’s easy to forget that we started the year with much of our beautiful … read more
Critical communications
In the midst of 2020, issues arose that had never been experienced before. Contact tracing, COVID-safe … read more
Healthcare
With health being at the forefront of most people's minds in 2020, technology within the sector has never … read more
Communication
We all know that customers nowadays prefer texting rather than talking, so these statistics shouldn’t … read more
Marketing
How SMS can help retailers to have a successful Black Friday. Australia Post has released the latest … read more
Communication
It was hard enough already for local governments before the arrival of Covid-19. Large scale budget cuts … read more
Critical communications
Australia is a hugely diverse nation. According to the 2016 Census, 49% of the entire Australia population … read more
Financial Service
Chatbots are becoming increasingly popular with financial institutions. From the four big banks (Westpac, … read more
Communication
The End of Financial Year is fast approaching, the busiest time of year for HR and accounts departments. … read more
Marketing
3 ways Omnichannel Chat can help retailers benefit from the ecommerce boom post COVID-19. COVID-19 has … read more