24 February 2021
Strategic call deflection empowers your customers while saving you time and money. There’s no question that the current global pandemic has challenged how businesses operate and interact with their customers. So much so that Telstra’s reported a 50% increase in call volumes, reaffirming Jeff … read more
24 February 2021
22 January 2021
Planning social media calendars, scheduling sales and drafting marketing blogs can be difficult. Public … read more
22 January 2021
22 December 2020
Finding the words to summarise 2020 hasn’t been easy, in fact not much about 2020 has been. At the … read more
22 December 2020
9 December 2020
In the midst of 2020, issues arose that had never been experienced before. Contact tracing, COVID-safe … read more
9 December 2020
11 November 2020
With health being at the forefront of most people's minds in 2020, technology within the sector has never … read more
11 November 2020
15 October 2020
We all know that customers nowadays prefer texting rather than talking, so these statistics shouldn’t … read more
15 October 2020
30 September 2020
How SMS can help retailers to have a successful Black Friday. Australia Post has released the latest … read more
30 September 2020
26 August 2020
It was hard enough already for local governments before the arrival of Covid-19. Large scale budget cuts … read more
26 August 2020
23 July 2020
Australia is a hugely diverse nation. According to the 2016 Census, 49% of the entire Australia population … read more
23 July 2020
3 July 2020
Chatbots are becoming increasingly popular with financial institutions. From the four big banks (Westpac, … read more
3 July 2020
