Email to SMS
Send & receive lightning fast SMS from your existing email via SMS gateway.
“I knew Esendex would be on board with the latest technology and the most up to date solutions for our business”.
MELANIE CHAPMAN, OPERATIONS MANAGER, CASH4UNOW
Trusted by industry leaders to deliver world class mobile messaging solutions
Simple, seamless SMS
Harness the two-way conversational power of SMS messaging – and its higher open and response rates – without leaving the comfort of your email.
From Explorer and Outlook to Yahoo or Gmail, our email to SMS gateway does the heavy lifting so you can turn any email into a SMS text quickly and effortlessly. With full compatibility with any email platform, you can combine the convenience of email with the almost instant delivery and high open rates of SMS.
Fast setup
Minimal downtime, ready to go in no time flat! Manage users, control settings, and send your first message from day one. Send team wide SMS via email without the need for training or additional software.
Email compatibility
Email to SMS integrates with any email software. This means you can start sending from Exchange, Outlook, or online services such as Gmail in a matter of minutes
Inbox integration
SMS replies come back to your email inbox – there’s no separate inbox required. Streamline your communications and chat to your prospects, customers and staff in one central place.
Signature stripping
To keep things clean and simple, set up signature and footer stripping to remove the content you don’t need for your SMS messages.
See Esendex in action
Our SMS gateway service ensures reliability and offers features like guaranteed delivery, customisation, and seamless communication between email and SMS. Request a demo from our expert solutions team now.
Popular use cases
Send time-sensitive communications and appointment reminders
Writing messages on a keyboard is quick and easy and for many of us email is reassuringly familiar and intuitive.
Quickly notify customers, subscribers, or employees of emergencies or important information by using email to SMS message services directly from your email inbox. The SMS gateway process enables seamless two-way communication, making it easier to manage interactions with customers or colleagues.
Improve open and engagement rates
With email to SMS you can send SMS messages that enhance your marketing communication and customer engagement, and allow you to respond to requests in real time and be there for your customers when your competitors aren’t. With sources such as Gartner reporting SMS open and response rates as high as 98% and 45% respectively — in contrast to rates of 20% and 6% for email, it’s easy to see how critical texting is to your communication stack.
Explore our product suite
We offer a comprehensive suite of communication tools to meet your business needs. We help organisations simplify communication with a range of SMS services, including bulk SMS, emergency notifications, and two-way communication. With seamless integration with your existing CRM system and no coding required, our solutions are the easiest way to send text messages via email.
SMS
Send and receive SMS online or integrate into your existing website, app or software using our API. Experience the ease and efficiency of sending SMS through email platforms, streamlining your workflow and boosting productivity.
Our SMS is fast, reliable and cost-effective so you can be up and running in minutes.
Efficient and simple to set up and use – choose from both one and two-way conversational messaging for bulk SMS of a hundred – or many thousands of messages.
Rich Messaging
Create and send fully branded communication with rich multimedia, interactivity – think hi-res photos, videos, audio messages and more from your existing phone number.
Thanks to chatbot automation and two-way intelligent RCS (including WhatsApp) you benefit from app-like functionality straight to SMS inboxes, without the need for additional software.
Voice
A poorly-designed interactive voice response (IVR) is hugely frustrating for customers. Work with our experts to customise your IVR and outbound voice services journey to improve customer experience.
Direct conversations, support positive and prompt navigation and encourage self-serve wherever it makes sense.
Mobile Journeys
Build mobile-first, secure experiences for payments, promotions, surveys, appointment scheduling and data collection.
Personalised, automated and fully branded – increase conversions and put power firmly in the hands of your customers or staff.
Professional Services
Our Professional Services team can help you to ‘set and forget’ SMS automations. More importantly, they can help you to optimise them strategically and continually, for even greater business returns.
With in-depth knowledge across our full range of solutions, including mobile journeys, mobile collections and payments, mobile letters and forms and managed services, the team supports our customers with everything from simple one-way messaging to more complex workflows and solutions.
WhatsApp Business Platform
Use the world’s most popular messaging app to connect with customers.
Support real-time, interactive customer care conversations, marketing, and transactional messages including alerts, updates, notifications and reminders.
FAQs
What are the benefits of using an email to SMS gateway service?
Using email to SMS gateway services can significantly enhance communication efficiency and streamline your communication processes. Businesses often use this service to send notifications, alerts, and promotional messages directly to their clients’ mobile phones, ensuring important information is delivered promptly and read quickly, as text messages have a higher open rate compared to emails. Plus, SMS responses will be sent to your email inbox, making it much easier to file, manage and filter responses.
What are some examples of email to SMS messages?
Some examples of email to SMS messages are below:
- Reminders: SMS messages to individuals or groups to prompt them about upcoming events, appointments, deadlines, or any other important dates.
- Customer support queries: This involves using email to SMS services to enable customers to send queries or support requests via email, which are then converted into SMS messages and routed to the customer support team. This method allows for seamless communication between customers and support staff, providing an additional channel for customers to seek assistance.
- Promotional campaigns: Using SMS messages to deliver marketing content, promotional offers, product updates, or special deals to targeted audiences. Email to SMS services can be leveraged to compose and send promotional campaign content via email, which is then converted into SMS messages and distributed to the designated recipients.
Discover more SMS content
Blog post
Harnessing the power of text message marketing for small business
As a small business, how exactly can you grab your customers’ attention and ensure you stand out from the sea of competition?
eBook
Your ultimate guide to conversational messaging
Customers want to connect with businesses in the same way they connect with family and friends. How can your communications strategy adapt?
Case Study
Bupa Care Services Australia
Discover how Bupa Care Services Australia used SMS for shift filling to save time and effort that allows them to focus more time on caring for their residents.