Mobile Optimised Journeys
Send purpose-driven mobile web experiences via SMS, WhatsApp and other comms. Esendex engineers build our bespoke workflows with a mobile viewpoint in mind. We deliver sleek, branded user environments with an end goal. By eliminating distractions like toolbars and menus and building for mobile optimisation, our journeys are friction-free and guide your audience to complete the task you’ve set.
Omit toolbars, menus and any other tools that may encourage users to deviate from your end goal. Esendex’s custom-built Mobile Journeys delivered to your customer’s smartphone, are the best way to cut through the noise and quickly receive the information you require. Leverage these solutions to free-up phone congestion by integrating features such as secure photo upload, safe payments and calendar booking.
One solution, endless possibilities
Empower your customers to schedule their own payment plans through an Esendex payment mobile journey. Our solution is ethical, cost-effective and reduces the need for invasive outbound phone calls. Discover real stories of how our clients have decreased late payments and reduced unpaid bills.
Streamline your customer data capturing in an easy-to-use mobile-led format. The Esendex Mobile Forms platform works to increase engagement and speed of response for surveys and forms. Our functionalities are built to allow detailed user analytics which can be integrated via API or exported manually into a report. From seamless customer feedback experiences to secure online loan applications – read our case studies to learn how our clients use this solution.
Consumers redeem SMS-delivered coupons about ten times more than other coupon types (Source: Point of Sale). A carefully crafted Esendex Mobile Promotions journey can cut through the noise of competitor advertising, ensuring your message gets seen. We can use your existing customer data to personalise the buyer experience and only market relevant offers. The functionality of adjusting messaging to segmented audiences works towards increasing conversions.
Reap the benefits of transitioning to a paperless organisation by using Esendex Mobile Letters. Our solution enables you to send essential documents directly to your end-user. Our functionality can request confirmation once received and provides secure upload of large files such as PDFs. Your receiver can easily retrieve the documents when needed, and your message isn’t lost in a messy email inbox.
Secure, contactless payment gateways delivered straight to your customers mobile. Collect payments from anywhere in Australia while guaranteeing your end-user’s financial credentials are kept safe. Our solutions are fully customisable to ensure your brand guidelines can be followed.
Text messages have a 209% higher response rate than phone, email or Facebook
75% of people have suggested that they’d be happy to receive an offer via SMS
Source Campaign Monitor
How our clients use Mobile Journeys
Optimise your existing processes with mobile-led innovation.
Mobile Journey features you can expect
PCI compliant payments
All credit card information will be processed, stored and transmuted securely
Use your corporate branding
Customise with your brand colours, logos and fonts to maintain corporate identity.
Barcode / QR code support
Provide discount codes and vouchers which can be scanned at the checkout..
Video / support
Use video to provide more engaging content or for clearer instructions.
Secure file upload
Allow customers to upload photos and other digital files to a secure location
Google Maps integration
Integrate maps to direct customers to your physical stores or any desired locations.
Link Mobile Journeys with your in-house booking system to allow automated appointment scheduling.
Employ a multichannel strategy
Our products work together to give you the tools for a true multichannel communication mix.
Would you like to take us for a spin?
While many businesses are still sending paper-based document via post for its formality, recent research revealed that 72% of consumers had encountered problems when completing a transaction due to paper-based processes. Still a bit unsure how this would all come together? We’ve set up a demo just for you!
Try a Mobile Journey
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