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    • SMS
        SMS Services
      • SMS OnlineSend and receive SMS online
      • Email to SMSSend SMS from your email service
      • SMS APIEnable your applications and websites to send SMS
      • SMS SurveysAsk questions, get answers; respond instantly
      • SMS Integration GuidesSend automated text messages to your customers or staff from existing software
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      SMS in retail
      SMS in Retail Case Study

      For the Bicycle Superstore, SMS provides the solution to remind customers when services are due, schedule services and provide advice.

      View customer story
      Start a FREE business trial

      You’ll get 25 free messages to send over 7 days, and sign up takes just 30 seconds. No credit card required.

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    • Rich Messaging
        Rich Messaging
      • Omnichannel ChatEnable staff to handle multiple two-way conversations with customers simultaneously to free up phone line, enhance customer experience and boost efficiencies for your business.
      • SMS Landing PagesEnhance the effectiveness of your SMS campaigns by building a mobile-first web page in our easy to use Messaging Studio. Include images, colours, branding, fonts, links and CTA buttons.
      • RCS MessagingAnticipated to replace SMS as the default messaging app, RCS will deliver a much more interactive experience for users. Here’s how businesses like yours will benefit.
      • WhatsAppConnect with customers via the world’s most popular messaging app. Answer customers’ questions, resolve queries and support issues with the messaging application they’re already using.
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      3 ways businesses can benefit from RCS
      RCS verified sender

      RCS will allow businesses to build trust with customers using better branding, respond more quickly using integrated chatbots, and offer an app-like experience without the expense.

      Learn more
    • Mobile & Web
        Mobile & Web Products
      • Mobile Journey OverviewMobile friendly microsites built for a specific objective
      • Mobile Forms & Data CaptureAn easier way to gather registrations, assessments & applications
      • Mobile lettersReduce carbon footprint by sending letters and documents directly to your customers via SMS
      • Mobile Marketing & PromotionsConnect better with customers with personalised mobile web pages
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      Form conversion on mobile

      Having a mobile friendly website isn’t a silver bullet to achieving engagement with mobile users.

      Find out why
    • Email
        Email Products
      • Esendex EmailFully managed bulk email messaging service
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      Beauty isn’t everything
      Beautiful email design

      We’re inundated with content and know when we’re being sold to – so is it time to swap beauty for authenticity in email design?

      Read blog post
      Email as part of multichannel

      Esendex Email can be built into automated workflows that intelligently select the best channel for reaching your customers.

      Contact us about multichannel
    • Intelligent Multichannel
        Intelligent Multichannel Messaging
      • Combine Communication Channels
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      How it works
      Targeted communication

      Individually select the best channel and message to reach your customers.

      Our low-touch workflows automate the whole process, while you enjoy better response rates.

      Learn about Multi-Channel
      Customer quote

      “The great thing about using Esendex is that it’s very quick to implement, and you see it working straight away. It’s helped so much!”

      – Alex Cross, Guide Dogs Victoria Contact us
  • Solutions
      Esendex Solutions
    • Industries
        Industries
      • Debt Collection Agencies
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      Should wages be satisfaction-based?
      Performance Related Pay

      A lot of organisations talk about putting the customer at the centre, but few do it in a way that gives the customer a voice. Pay related to customer satisfaction might just be the answer.

      Read blog post
      Try Esendex SMS for free

      Get 25 free messages, with 7 days to use them. Sign up in 30 seconds – no credit card required. Esendex is a business only service.

      Take a FREE trial
    • Use Cases
        Use Cases
      • Crisis Communications
      • SMS Alerts
      • Staff Rostering
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      How to calculate your Net Promoter Score
      Net Promoter Score

      Knowing whether your customers are happy with your brand is essential for fast growth. But how can you find out this information?

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      Try Esendex’s business SMS service for free!

      Sign up for our free 7 day trial to get 25 free messages. Sign up is easy and no credit card is required.

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  • Resources
      Resources
    • Resources
        Resources
      • Blog
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      Explore a little more

      From the latest news, industry use cases, insights and inspiration, our dedicated blog posts are full of usefuls tips and ideas on how you can make business communication better.

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      Retail marketing eBook

      Retailers are constantly looking for new and inventive ways to engage with their customers. In this eBook we’re exploring the role of mobile in an effective marketing strategy.

      View eBook
    • Customer Stories
        Customer Stories
      • Black PepperThe SMS campaign that achieved 8.4 times more conversions on online purchases than the email campaign
      • Bupa Care ServicesUsing SMS for staff rostering, filling shifts, follow up care and sending motivational messages to boost staff morale
      • Each youth and family servicesUsing SMS as a means to connect with young Australians to provide peer support in the communities
      • Guide Dogs VictoriaFind out how SMS is used to create targeted campaigns for different groups of donors to achieve the best results
      • Macarthur Girls High SchoolFind out how the school discovers SMS to be cost-effective and efficient in staying in touch with students who go on work placements
      • Research FirstSMS Surveys helped minimising disruption for ongoing surveys and boost engagement rate for their market research
      • Rockingham Peel GroupSMS help save 98% of time spent in managing patients appointments so staff have time to do work that help them get more funding
      • SES RFSFind out how SMS services provide the fastest and most effective means of contacting volunteers in emergency situations
      • Spread Eagle HotelSMS Landing Pages helped sell out all the Melbourne Cup event tickets
      Read more stories

      Find out more how businesses and organisations across different industries use SMS to streamline their communication process, improve efficiency and connect with customers and staff in a more effective way.

      Read more
    • Crisis Communication Hub
      • Crisis Communication Hub
      Crisis Communication Hub

      From how to guides, use cases and resources for different industries, this COVID-19 communications hub is dedicated to help businesses and organisations to adapt to the rapidly changing pandemic, by communicating effectively with their staff and customers.

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      Explore a little more

      Learn how Esendex can help with business critical communications. Find out how our solutions can help your business communicate effectively and efficiently in times of crisis.

      Find out more
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Results for Did you know

Topics
Communication
Critical communications
Customer spotlight
Did you know
Esendex
Financial Service
Guides
Healthcare
How to:
Industry News
Local government
Marketing
Politics
RCS
Research
Retail
SMS Surveys & Feedback
Technical
Uncategorized
Uses of SMS
WhatsApp

Topics

Communication
Critical communications
Customer spotlight
Did you know
Esendex
Financial Service
Guides
Healthcare
How to:
Industry News
Local government
Marketing
Politics
RCS
Research
Retail
SMS Surveys & Feedback
Technical
Uncategorized
Uses of SMS
WhatsApp
Did you know

28 March 2019

5 free online design tools for creating the perfect SMS Landing Page

A picture is worth a thousand words, as the saying goes, but what does that mean? Well, according to … read more

Marketing, SMS Landing Pages

28 March 2019

Did you know

29 August 2018

The differences between Australia and New Zealand – in the world of business SMS

Australia and New Zealand share a lot of similarities, though not every similarity is well received! … read more

Business sms, New Zealand

29 August 2018

Did you know

16 January 2018

3 ways businesses can benefit from RCS

You might have heard about RCS or recall us writing about it in an earlier blog post. To recap, RCS stands … read more

RCS

16 January 2018

Did you know

5 December 2017

Three reasons to be excited about texts in 2018

There's lots to look forward to in 2018 - here's our pick of the top three developments in the telecoms … read more

RCS

5 December 2017

Did you know

12 April 2017

3 questions about password security – answered

The average person owns at least 90 online accounts, ranging from email and social media accounts through … read more

Data Security, Password security

12 April 2017

Did you know

17 January 2017

How to protect yourself from cyber crime

Australia is one of the most targeted countries for cyber criminals, ranking 4th in the world for phishing … read more

Data Security, Password security

17 January 2017

13 May 2016

Did you know you can see your entire SMS conversations?

We were recently asked by a customer to add a feature to our platform whereby they could see an entire … read more

13 May 2016

18 February 2015

Technology making its way into religion

Technology has become an integral part of everything we do. This includes our social practices, our professional … read more

18 February 2015

29 November 2011

New Ford technology disables text messaging whilst driving

In an attempt to reduce the number of traffic casualties on the road, Ford have released new technology … read more

SMS

29 November 2011

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