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Results for Communication

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Topics

Communication
Critical communications
Customer spotlight
Did you know
Esendex
Financial Service
Guides
Healthcare
How to:
Industry News
Local government
Marketing
Politics
RCS
Research
Retail
SMS Surveys & Feedback
Technical
Uses of SMS
WhatsApp
Communication

24 February 2021

Call Deflection: Streamlining Your Processes with a Customer-First approach

Strategic call deflection empowers your customers while saving you time and money. There’s no question … read more

Customer satisfaction, customer service

24 February 2021

Communication

22 January 2021

Free printable Australian 2021 marketing calendar

Planning social media calendars, scheduling sales and drafting marketing blogs can be difficult. Public … read more

marketing calendar, retail calendar

22 January 2021

Communication

15 October 2020

4 reasons why you should use Whatsapp for customer service

We all know that customers nowadays prefer texting rather than talking, so these statistics shouldn’t … read more

customer service, WhatsApp

15 October 2020

Communication

26 August 2020

The key to unlocking call centre’s time in local government has arrived

It was hard enough already for local governments before the arrival of Covid-19. Large scale budget cuts … read more

Chat, Local council, Local government, Rich Messaging

26 August 2020

Communication

23 June 2020

3 ways SMS Landing Pages can help with internal communication this EOFY

The End of Financial Year is fast approaching, the busiest time of year for HR and accounts departments. … read more

EOFY, Internal communication, SMS Landing Pages

23 June 2020

Communication

2 June 2020

What gyms need to do to reopen?

Gyms' reopening - how to communicate all the new safety measures? After months of strict lockdown restrictions, … read more

Communication, Infographic, Rich Messaging

2 June 2020

Communication

28 May 2020

Engaging patients via mobile messaging apps – how can Omnichannel Chat help?

While the outbreak of COVID-19 has put the healthcare system under tremendous pressure, GPs, small medical … read more

Chat, Digital health, Healthcare, Rich Messaging

28 May 2020

Communication

19 May 2020

Introducing Omnichannel Chat – where enriched and seamless conversations begin

Mobile messaging apps have quickly become our preferred method of communication, with 2020 research revealing … read more

Business communication, Chat, Rich Messaging

19 May 2020

Communication

29 April 2020

How technology can help banks communicate effectively in time of crisis

As a country, we are living through unprecedented times, with uncertainty being felt in almost all areas … read more

Crisis communication, Financial Service, Rich Messaging, WhatsApp

29 April 2020

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