Financial Service
3 July 2020
How financial services can take their chatbots to the next level with Studio Chat
From the big four banks through to smaller challenger banks, many financial service providers are offering… read more
3 July 2020
Categories for Financial Service
Topics
Financial Service
Communication
29 April 2020
How technology can help banks communicate effectively in time of crisis
In time of crisis, it is vital for banks to reassure customers that the organisation is stable and their… read more
29 April 2020
Esendex
20 November 2018
Sending letters and documents in a secure and cost-effective way via mobile
Sending physical letters and paper-based document is a slow, expensive and laborious way to communicate… read more
20 November 2018
Esendex
23 May 2018
New: Collect documents and data securely via SMS and Mobile Journeys
We've added a new secure upload feature to our Mobile Journey solution, which enables businesses to collect… read more
23 May 2018
Financial Service
8 June 2017
The changing face of debt collection
Debt collection has been undergoing some serious changes recently, moving from traditional phone and… read more
8 June 2017
Financial Service
16 May 2017
Moving towards customer satisfaction based incentive schemes
A look at the current practice on how banks are using customer satisfaction level as the metrics to reward… read more
16 May 2017
Financial Service
29 March 2017
Why you need to go mobile-first this financial year
As we’re approaching the end of the financial year, it’s time to think ahead. If there’s only room… read more
29 March 2017
