SMS Surveys & Feedback
30 September 2019
Gauging customer satisfaction with SMS Surveys
Recent research revealed that 52% of respondents would not spent more than three minutes filling out… read more
30 September 2019
Tag Archive: SMS Surveys
Topics
SMS Surveys & Feedback
Politics
12 September 2018
SMS Surveys – the most powerful and overlooked polling tool
For political parties or any organisations who are looking for the best polling tool for the upcoming… read more
12 September 2018
Esendex
10 August 2017
Introducing new features in SMS Surveys
With the rise in the use of SMS as a feedback tool due to its high and fast response rates, we've introduced… read more
10 August 2017
Financial Service
16 May 2017
Moving towards customer satisfaction based incentive schemes
A look at the current practice on how banks are using customer satisfaction level as the metrics to reward… read more
16 May 2017
How to:
24 April 2017
Using SMS surveys to clean up your database
Customer data is a huge asset, but only when it is up to date. We have developed a guide on how to use… read more
24 April 2017