COVID-19 Communication Hub

Healthcare

Government

Retail

Hospitality

Healthcare / Aged Care

• 5 ways mobile messaging can help the healthcare sector during the COVID-19 pandemic
• How OMNIchannel Chat can assist Health organisations during COVID-19
• Esendex healthcare industry hub
• Aged care communication whitepaper
• SMS in hospitals whitepaper

Local Government

• How local government can help manage the COVID-19 pandemic through effective communication
• How the WA State Government uses SMS for emergencies
• An answer to government call centres

Retail

• How to increase online sales: advice for retailers struggling with declining footfall
• 4 ways to overcome retail marketing challenges
• 6 ways retailers can use SMS
• How to increase online sales

Hospitality

• How technology can help the hospitality sector during COVID-19
• Esendex’s partnership with INTIX to deliver contact tracing via SMS to venues
• 2021 Marketing Calendar for social media inspiration

Business continuity guide

• Business critical communications
• How to create a business continuity plan
• How to manage remote workforce (especially in time of crisis)
• 3 steps to ensure business continuity in a crisis

Internal communications

• Email, App or SMS – what’s the best channel for internal communications (especially with casual workers)?

Use cases

• How do businesses communicate during the rapidly changing COVID-19 pandemic

How to send emergency SMS

Using our web platform Echo, you can upload contacts and send thousands of SMS in a matter of minutes.

Send PDF attachments via SMS with Studio

When working with multiple employees or managing sub-contractors, it is of the utmost importance that essential documents are read, and that proof of readership is supplied upon acceptance. Documents like COVID-safe plans, health and safety procedures and company policies are time-critical. However, not all types of workers or freelancers/casual employees check their emails religiously or even at all. A PDF sent by SMS with a request to text back confirmation can speed up usual timely tasks. Esendex’s Messaging Studio makes the task of adding PDF’s to email as simple as a drag-and-drop attachment, similar to adding to an email. Click here to find out more about Esendex’s Messaging Studio.

How to use SMS Landing Pages for sending critical communication

It is no doubt that we are all in uncharted territory here. We understand it is vital for businesses and organisation to have an uninterrupted service to enable them to act quickly as the COVID-19 situation evolves locally and globally. At Esendex we have years of experience in helping different businesses and organisations communicate througout many emergency and crisis situations; and we’d like to reassure you that our system is robust, our team is well prepared and there will be no impact to our services. We are committed to helping all businesses and organisations to communicate effectively and efficiently in this unprecedented time.

Please use the form below or contact us to demo our services.  [email protected] or 1300 764 946.