RCS next-gen messaging

What if SMS was replaced with something as interactive and feature-rich as an app?

“We have taken our first step towards revolutionising the telecoms landscape. August 2017 saw Esendex accepted on to Google’s RCS Early Access Program, as one of just a select few companies worldwide.”

GEOFF LOVE | CHIEF EXECUTIVE OFFICER | ESENDEX

What can RCS messaging do for your business?

Features and benefits of Rich Communication Services

Reduced cost
of customer service

RCS supports chatbots, so you can automate responses to frequently asked questions.

Retain more
customers

With tailored messages that make your brand easy to engage with.

Less spam;
greater trust

Featuring verified user and branding ID credentials, it’s hoped RCS will vastly reduce spam.

Analytics
that drive change

Track read receipts and clicks to assess the success of your campaigns.

Deliver best-in-class
user experience

Your customers have high expectations of you, which RCS helps deliver.

Multimedia
communication

Include barcodes, maps, videos and images to boost engagement.

Fail-safe
SMS landing page

If RCS is not available on the recipient’s handset, they’ll receive a link to a landing page.

No downloads
or installation required

Over time, RCS will replace SMS as the standard messaging app on Android devices.

Latest from our blog

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  • RCS
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    RCS is going to fundamentally change the way brands communicate with customers, but it requires some testing and experimenting as both brands and customers adjust to this new way of communication. SMS Landing Pages are the perfect tools for such purpose, with the bonus to add value and provide a better ROI now.
  • Esendex
    How can brands prepare for RCS?
    As Rich Communication Services (RCS) is launching in many countries, there’s no better time than now for brands to experiment and learn what kind of content and media would add value to the customers and receive the best responses while preparing for this new and exciting technology to be launched in Australia.
  • Esendex
    A peek at how RCS works – demo video
    While we are eagerly anticipating the arrival of RCS in Australia, our team in the UK has been busy working with different clients to see how RCS could help to improve their business. Here’s a demo video on how the leading online retailer Ocado uses RCS capabilities in their customer journey.

Want to learn more about RCS Messaging?

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