SMS for Aged & Health Care
SMS has been proven as a valuable communication tool to aid Health and Aged Care providers. 94% of SMS messages are read, compared to 22% of emails. So SMS is the ideal tool for critical communication.
Uses of SMS in Health
Rostering & shift filling
Your staff are too highly trained to waste time on organising the roster. This can easily be automated with SMS. That way, your facility will always have enough staff to provide the highest quality of care.
Appointment reminders
Sending SMS appointment reminders will mean fewer missed appointments, which means less wasted money in valuable staff time.
Patient check-up
Send an SMS to your patients to check in on how they are going after care, and make sure they’re on the best track to full health.
Dosage & vaccination reminders
Send dosage reminders to help your patients care for themselves. This will ensure they stay at the highest possible level of health and will make caring for them easier.
Accreditation surveys
You can use SMS to send feedback surveys to outpatients and families. This will give you reviews that you can use for marketing purposes, or insight into how to improve your care.
Motivational messages
Sending a motivational SMS to your staff every now and then will encourage them to continue their work as passionately as possible. It’s the quickest, simplest and most economical way to motivate staff.
“Using SMS has saved us time and effort which allows us to focus more time on caring for our residents.”
NURSE, BUPA CARE SERVICES
Need more ideas?
From SMS use cases, best practices to the latest industry news, our dedicated blog posts for the health and aged care industry are full of useful tips and ideas on how our various products can help your organisations communicate more effectively.
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