• 1300 764 946
  • Support
  • Developers
  • AU
    • France
    • Germany
    • Ireland
    • Italy
    • Spain
    • UK
    • US
  • Log in
Esendex logo
  • Solutions
    • Industries
      • Financial Services
      • Retail
      • Healthcare
      • Insurance
      • Real Estate
      • Education
      • Property Management
      • Local Government
      • Recruitment
      • SMS For Utilities
      • Ecommerce
      • Transport & Logistics
    • Services
      • Customer ExperienceEngaging customer messaging solutions
      • Customer SatisfactionCollect feedback, measure satisfaction and improve services
      • Debt ManagementCustomer-centric strategy for ethical debt recovery
      • Internal CommunicationFrom business continuity to shift management
      • Mobile Marketing SolutionsCreate more engaging, higher-converting, mobile-first campaigns
      • Reminders and confirmations Low-cost SMS and automated voice solutions that improve your booking, appointments and delivery processes.
  • Products
    • Products
      • SMSSend and receive SMS online; integrate SMS into apps & software.
      • Rich MessagingCreate richer, more interactive conversations with your customers.
      • Mobile JourneysMobile-first experiences for payments, promotions & data capture
      • Managed ServicesWe integrate with existing software, to create a fluid, omnichannel experience.
      • EmailLow cost, feature rich business email
      • WhatsApp for Business Use the world’s most popular messaging app to connect with customers.
      • Messaging API Integrate SMS messaging into your software, with one single API.
  • Resource Centre
    • Resource Hub
      • Case Studies
      • Blog
      • White Papers & eBooks
      • FAQs
      • Support
    • Featured Content
      • What is WhatsApp Business Platform?
      • The Power of SMS
      • Text Template Library
      • Marketing Calendar 2026
      • Partners & Resellers
  • Pricing
    • Contact
    • Talk to an expert
    • Free Trial
    • Log In

    Latest from the Esendex Blog

    Topics
    API
    Black Friday
    Communication
    Critical communications
    Customer Service
    Customer spotlight
    Did you know
    Esendex
    Financial Service
    Guides
    Healthcare
    How to:
    Industry News
    Marketing
    Politics
    RCS
    Retail
    SMS
    SMS Marketing
    SMS Surveys & Feedback
    Technical
    Technology
    Technology
    Transport and Logistics
    Uses of SMS
    WhatsApp

    Topics

    API
    Black Friday
    Communication
    Critical communications
    Customer Service
    Customer spotlight
    Did you know
    Esendex
    Financial Service
    Guides
    Healthcare
    How to:
    Industry News
    Marketing
    Politics
    RCS
    Retail
    SMS
    SMS Marketing
    SMS Surveys & Feedback
    Technical
    Technology
    Technology
    Transport and Logistics
    Uses of SMS
    WhatsApp
    Technology

    7 December 2022

    What are the most popular text message emojis?

    It has been nearly 30 years since the first SMS was sent, so we think this is an appropriate time to

    SMS, SMS marketing, Text messaging

    7 December 2022

    Technology

    2 December 2022

    Are Grey Routes & SIM Farms destroying customer trust?

    When budgets are tight, cheaper bulk SMS send rates may seem attractive - but businesses who use them

    Grey routing, SMS

    2 December 2022

    Marketing

    21 November 2022

    WhatsApp Business Platform etiquette: 7 do’s and don’ts for marketers

    WhatsApp is one of the most popular messaging apps, with more than 2 billion monthly users worldwide.

    Conversational Messaging, WhatsApp

    21 November 2022

    Marketing

    18 November 2022

    When’s the best time to start Black Friday marketing?

    From marketing promotions to general gossip, people are talking about Black Friday earlier each year.

    Black Friday, Retail marketing

    18 November 2022

    Marketing

    21 July 2022

    What is conversational messaging?

    Conversational messaging is the future of customer communications. But, what exactly does it mean?  It’s

    Conversational Messaging

    21 July 2022

    WhatsApp

    14 July 2022

    What is WhatsApp Business Platform and how can it boost your customer loyalty and retention?

    WhatsApp Business Platform takes customer experience to the next level. On the world’s most popular

    Conversational Messaging, WhatsApp

    14 July 2022

    WhatsApp

    12 July 2022

    5 tips to use WhatsApp Business Platform to reduce customer churn

    With approximately two billion monthly active users around the world, it’s no wonder that businesses

    Conversational Messaging, WhatsApp

    12 July 2022

    WhatsApp

    5 July 2022

    9 WhatsApp Business Platform success stories

    Since its launch in 2018, WhatsApp Business Platform has been helping businesses better connect and engage

    Conversational Messaging, WhatsApp

    5 July 2022

    Did you know

    14 June 2022

    How to Use the WhatsApp Business Platform in Retail

    The way that retailers market their products to customers has changed drastically in the retail sector

    14 June 2022

    ‹ 1 … 5 6 7 8 9 … 12 ›
    Esendex logo
  • From SMS and WhatsApp to multi-channel mobile journeys, Esendex helps you deliver business messaging that puts the power in your customers’ hands. Create conversation and true engagement with customer-led communications.

  • Meta Business Partner Digital Agency Network Australian Telecommunications Alliance Member
    • Products
    • SMS
    • WhatsApp Business Platform
    • SMS Surveys
    • Mobile Journeys
    • Email
    • SMS API
    • Conversational Marketing
    • Industries
    • Financial Services
    • Healthcare
    • Education
    • Property Management
    • Local Government
    • Recruitment
    • SMS For Utilities
    • Insurance
    • Company
    • Blog
    • Careers
    • Culture
    • Partners & Resellers
    • Loading…

  • © Esendex Australia Pty Limited, registered in Australia with ACN 113 596 580 and registered office at Level 21, 55 Collins Street, Melbourne VIC 3000, Australia

    • Scam SMS
    • Cookie Policy
    • Privacy Policy
    • Terms of Use
    • Terms and Conditions
    By continuing to browse the site you are agreeing to our use of cookies.