4 December 2023
It’s been 31 years since the first text message was sent, which is why this is an appropriate time to celebrate it by looking at the history of SMS and the persuasive power of this remarkable communication tool.
4 December 2023
Latest from the Esendex Blog
19 September 2023
Your next step is bringing all of that together to create an omnichannel experience. So, even if your customers start their journey on one channel and finish on another, their experience remains seamless and consistent.
19 September 2023
19 September 2023
Retail peak season is on the way. It’s important you’re engaging with customers, creating meaningful customer experiences they’ll remember.
19 September 2023
14 September 2023
Our top tips to maximise engagement, performance and of course profits for small and medium-sized businesses (SME) everywhere.
14 September 2023
11 August 2023
Let’s begin by stating the obvious: missed appointments are an expensive waste of resources.
With cost-savings continually being sought out in the healthcare sector, innovative ways to communicate
11 August 2023
3 August 2023
Business messaging involves various partners, networks, gateways, and protocols to ensure messages reach their intended destination. Given the complexity of this chain – and the ongoing threat from fraudsters
3 August 2023
1 June 2023
The WhatsApp business API has provided an exciting and engaging new way for businesses to send their audiences richer message content. But what are the main factors to consider before implementing the platform? Here’s everything you need to know about the newest player in the business communication market.
1 June 2023
1 June 2023
From reduced appointment no-shows to better patient trust and the overall experience, here are the top 7 benefits of using WhatsApp Business Platform in healthcare.
1 June 2023
19 April 2023
Empathy is important for great customer service and experience, but especially in the Financial Services industry. Learn how to take a more empathetic approach.
19 April 2023
