Latest from the Esendex Blog

Topics

3 August 2023

Minimising the risk of AIT fraud

SMS

Business messaging involves various partners, networks, gateways, and protocols to ensure messages reach their intended destination. Given the complexity of this chain – and the ongoing threat from fraudsters

3 August 2023

1 June 2023

6 WhatsApp Business Platform features that will boost customer experience

Customer Experience

Explore 6 WhatsApp Business features that boost customer experience, from rich messaging and chatbots to branded profiles.

1 June 2023

What are the benefits of using WhatsApp in Healthcare?

Healthcare

From reduced appointment no-shows to better patient trust and the overall experience, here are the top 7 benefits of using WhatsApp Business Platform in healthcare.

1 June 2023

19 April 2023

The importance of empathy in Financial Services

Finance

Empathy is important for great customer service and experience, but especially in the Financial Services industry. Learn how to take a more empathetic approach.

19 April 2023

Overcoming Financial Services challenges with technology

Finance

The rise in the cost of living will see more people than ever incurring debt. Here are the top Financial Services challenges and how tech can help the industry.

19 April 2023

How does an API work?

API

If you are involved in any way with your company’s or organisation's software systems, then at some stage, you will come across the term API. Companies or organisations typically use an API (application

19 April 2023

What is an API & how can it benefit your business?

API

An API (application programming interface) delivers automated SMS, WhatsApp or RCS messages that can improve your customer engagement, service delivery and drive operational cost savings. Want to learn

19 April 2023

30 March 2023

Harnessing the power of text message marketing for small business

Marketing

Learn how to harness text message marketing for small business. Discover tips to boost engagement, improve ROI, and build customer loyalty.

30 March 2023

27 March 2023

10 examples of messages you should send via WhatsApp Business Platform

Templates

Do you send your customers notifications on WhatsApp Business Platform and need some inspiration? Here are 10 great examples of messages you should send!

27 March 2023