About Esendex
About us
Clear, connected communications that light up your customer’s inbox.
Esendex has been at the forefront of communications technology for 25 years – but we’ve never lost sight of our challenger brand spirit. The agility and innovation we demonstrate today is matched by an unwavering commitment to security, compliance and resilience. It’s why more than 46,000 business customers worldwide trust our platform and APIs to deliver timely, engaging and cost-effective SMS, RCS, email, WhatsApp and voice communications.
We work with a wide range of sectors – including retail, transport and logistics, healthcare, financial services, local government and utilities – delivering everything from automated reminders to marketing messages and two-way customer support.
Esendex is ISO 27001 certified to protect your customers’ data and help you stay GDPR compliant, as well as PCI DSS to safeguard payment data. We are also a member of the Australian Telecommunications Alliance.
Esendex was first founded by Adam Bird and Julian Hucker in 2001 in Nottingham, UK. As text messaging for businesses was just taking off, they made it their mission to build a reliable, high-quality SMS service.
Since then, we’ve grown a lot, and while our headquarters remains in the UK, we’ve expanded our service around the globe. In 2005, we officially opened our Australian office here in Melbourne, and our local team of experts have been helping businesses across the country deliver powerful, secure, and engaging customer communications.
As a leading CPaaS provider, we partner with local and international businesses across a range of industries, from finance and healthcare to retail and e-commerce. We’re proud to work alongside local brands like Bupa, Team Global Express, and government departments across Australia, delivering impactful communications solutions here at home and around the world.
Today, Esendex is a key part of the Commify group – a global network that supports more than 45,000 customers and is responsible for sending over 5 billion messages every year. For our clients here in Australia, this means you get the best of both worlds: the robust, innovative technology of a global leading business messaging network, delivered by a local team who understands your market, your time zone, and your unique business needs.
In 2025, we launched the new Esendex platform – a next-generation multichannel solution, offering advanced features and API integration. This powerful new communications suite enables meaningful customer connections and conversations, simplifying your operations and driving up revenue.
Why Esendex?
Think global, act local
Harness the power of our secure, scalable and feature-rich platform and APIs – backed by 24/7 support teams who know your market
Multi-channel, single integration
Seamlessly connect across SMS, WhatsApp, email, and RCS from a single platform or API
Future-ready
Build-once APIs deliver the omnichannel messaging and AI features your customers expect – today and in the future
