Automated text messages for business.

Esendex plugins and software are built for seamless communication automation. Put simply, a business can create a rule that if XYZ action occurs, an SMS is delivered automatically with no human interaction saying YXZ. To further explain, text automation refers to formulas that trigger tasks in the event of a specific action. For example, suppose a current customer has defaulted on their direct debit twice. In that case, a text message from the creditor may be sent to the customer via automation requesting a payment plan or lump sum. Other uses for automation could be a notification of an unread email, three months into a contract or nearly at the end of a contract. Almost any action can trigger a text response. Whether your requirements call for a bespoke solution or if an API or integration to your current CRM or platform is required – Esendex is ready to assist.