Integrating booking system with automated SMS API
FleetPartners are one of Australia’s largest novated leasing companies, providing services to a variety of clients from individuals to large corporate fleets. FleetPartners is one of Australia’s most recognisable names in the extremely competitive novated lease industry.
Utilising the services of Esendex since 2007, FleetPartners enjoys the convenience of SMS as their main avenue for communication, using it to communicate crucial maintenance procedures.
The booking of vehicle servicing with an accredited partner is a critical process in maintaining their 50,000 vehicles currently on the roads. It is the priority of FleetPartners that all their vehicles are as safe and comfortable as possible for their customers. Effective communication with both the servicing partner and the customer are fundamental to the smooth running of this transaction.
FleetPartners’ OneClick Servicing is an automated servicing booking system embedded within the maintenance section of their website. As a vital operation of the business, it is important that it be easy to operate for customers, as well as be a reliable automated system for FleetPartners themselves.