SMS marketing for business.

Partner with Esendex to deliver seamless mobile-led marketing campaigns. With e-commerce on the rise and an advertising climate saturated by digital ads, an SMS arm to your omnichannel marketing campaign is the key to cut through the noise. With digital rules and regulations changing every week, trust in Esendex to deliver your essential marketing communications.

Streamline day-to-day promotion activities and bridge the gap between e-commerce to bricks and mortar. Whether your goal is to increase foot traffic, coupon uptake, or you’re simply running a branding campaign to remind your clients you are still operating – we have a solution to meet your needs.

Trusted by world-leading brands

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Build a better business with happier shoppers. Communicate effectivly with your buyers.

Don’t get lost in the crowd

According to Campaign Monitor, the average office professional recieves around 120 emails per day. With such a busy email account it’s possible your shopper eDMs (Electronic Direct Mail) aren’t being read. With online shopping building in popularity since COVID, it’s looking like the online store system is here to stay. Investing in a robust SMS or other Mobile Messaging system can gurantee your important sales and new product launches are seen by the right people. In addition to sending links via SMS, some retailers find success in investing in a turly omni-channel experience. When adding multiple communication systems (EG sending a text to notify shoppers of an important email) can reach more people more quickly.

Communicate how your target audience want to communicate

There is a large amount of people who don’t like answering calls, especially from private numbers. By understanding your target audience and how they like to communicate, you can craft a retail marketing plan that offers no one-size-fits-all approach and actually reaches people how they would like to be reached. We strongly encourage fitting in a SMS and WhatsApp arm to this plan as this communication method is not invasive, it doesn’t require staff to be on the phones, it can be scheduled and texts are less likely to be lost in a sea of competitors.

Esendex offer Branded ID options for sending one-way SMS, alternatively you can choose a Virtual Mobile Number for your brand – they offer two-way-chat and can be memorable and have meaning.

Mobile messaging in the numbers

  • SMS produces 6 to 8 times higher engagement rates than email (Cellit)
  • 80% of a customer survay say their preffered businesses haven’t used SMS to communicate.  (Hipcricket)
  • 81% of a SAP survey, stated they would prefer to communicate via SMS rather than having to download an APP  (SAP)

“Text messages are read on average within 5 seconds

Our client’s story

A retail store, matched with a link for a case study about Black Pepper. There is a person, them have nice nails and shopping bags, they are on their phone.


Black Pepper

“We are very happy with the results and the ROI it [Esendex] provided. We will definitely use [Esendex] SMS again for our bigger campaigns”. Learn more about the challenges Aussie retailer Black Pepper faced and how a mobile-led solution resulted in 8.4 more conversions than regular campaigns.

Brand Manager | Black Pepper

What you can expect by partnering with us

Esendex mobile-led solutions can optimise consumer touchpoints within the customer journey.
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Mobile messaging analytics

Understand how your mobile campaign is delivering by either downloading a .CSV report directly or importing it into your existing customer management software.

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Better facilitate a multichannel marketing strategy

Open channels of communication; Esendex allows you to combine SMS, Email, WhatsApp, Mobile landing pages and bots in one easy-to-use interface. Alternatively we can plug into yours.

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Have confidence in your message delivery

We have direct connections to major Australian networks. Providing us with the ability to promise you 90% of your messages processed in 5 seconds and 95% within 20.

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Your data handled securely

ISO 27001 accreditation to keep your data safe.

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Product development

We’re continually evolving our retail product offering, and researching new innovative solutions.

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