Using Echo to send SMS from a computer
Echo is our online web application, accessible from any computer, phone, tablet or other device with an internet connection. Allowing you to send and receive SMS online with ease. Echo’s intuitive interface enables anyone to start sending SMS within minutes.
Features of Echo
A powerful & intuitive platform for communicating in a quick & effective manner.
Bulk SMS messaging
Sending bulk SMS message is the perfect medium for contacting a large number of customers. You can send thousands of messages out and, unlike email, you can be sure they’ll be read at a time of your choosing. Bulk SMS is great for marketing new products, advertising sales and much more.
Receive SMS to your computer using a Virtual Mobile Number
You can purchase a Virtual Mobile Number (VNM) to enable your Echo account to receive SMS. These work in the same as any other mobile number, except they only receive SMS messages. The advantages of this being that it keeps all of your messages in one place.
Use a Sender ID to boost brand recognition
By using an SMS Sender ID you can have your SMS messages be received with your brand name as the sender. You are able to change this to any combination of alphanumetical characters—with a maximum number of characters being 11.
Message templates and personalisation
You can build tempaltes into your account that allow for quick sending of messages,and also ensure consistency in voice, if multiple users are sending SMS.
Esendex also have dynamic field functionality, meaning you can send messages with personalised details such as names, dates and other information to improve engagement. You can also build templates using these dynamic fieilds.
Our voice messaging functionality converts your SMS into a voice calls. This process happens automatically if you send messages to landlines, but can also be selected as an option if you wish to send voice messages to mobile phones. Our service will retry until the call has been answered, and also allow for call confirmation - ideal for emergency messaging where it is imperative that the call be received and confirmed.
Real-time reporting of SMS
Once you have sent your SMS, you will be able to see the status of them instantly. You will be able to see how many have been delivered, in the process of being sent, or how many failed. This means you can investigate who has and hasn't received the message, and escalate this to avoid mishaps.
Echo's Frequently Asked Questions.
How is my data secured?
At Esendex, we pride ourselves on our security and reliability and have taken a number of measures to protect all data to the highest standard.
We are ISO27001 certified – an independent security standard setting a framework for establishing, operating, reviewing and improving Information Security Management. This ensures all customer data is protected to the highest standard, so you can rest assured that all your details are safe with us.
How many characters can I use in a message?
A single message can contain up to 160 characters. However, if you're struggling to fit everything in, we offer the option to send up to 612 characters by combining 4 message parts into one message. This would cost the same as sending 4 messages.
How can I see if messages have been delivered?
When you log into your account you can see real-time message statuses, this makes it easier than ever to keep track of your messages.
Can I have multiple users on a single account?
Absolutely, and we advise you to do this, rather than share passwords. You can have as many users as you need on each account; each user will have a separate username and password for maximum security. The username of the sender of a message will be visible, allowing you to track who has been sending each message.
How many messages can I send?
You can send as many messages as needed, so no matter how big or small your business is, our platform can handle it.