Use cases

Businesses like yours are using Esendex to help them achieve their goals. Whether that’s improving attendance rates with reminders, sending marketing comms and keeping customers informed or delivering time-sensitive critical alerts.

Reminders and confirmations

Send automated reminders and confirmations for bookings, appointments, deliveries and more.

Verification and 2FA

Instantly verify users and reduce fraud with SMS OTPs and two-factor authentication messaging solutions.

Alerts and notifications

Keep people informed when it really matters with SMS alerts and notifications.

Marketing and promotions

Target the right customer at the right time with personalised SMS marketing campaigns.

Payments and collections

Receive more payments on time and recover debts seamlessly with SMS and Mobile Journeys.

Surveys and feedback

Get valuable insights from customers and improve employee wellbeing with SMS surveys.

Internal Communications

Reliable messaging solutions to keep staff informed, engaged and productive

Customer Satisfaction

Track and improve satisfaction scores using your customer’s preferred channels.

Customer Experience

Customer experience is critical for building brand loyalty and delivering on your customer’s expectations.

Business Continuity

Businesses today face threats from a variety of places, from cyber attacks to natural disasters, meaning that business-critical communications can be required at any time.