Customer Success Coordinator

Could you be the one?

What we’re looking for

We have a world-class induction program and there will be plenty of on-the-job training and mentoring. We want to deliver our customers a world-class customer support experience, and we want you to help us deliver that.

If you’ve worked in a supermarket, behind the counter at Maccas, or spent some time working on a Tech Help Desk and you’re passionate about digital technology, we think you’ll love working with us.

A bit more about us

Our employees are the key to our success, we ensure that every single person that joins the team has the same values of passion, integrity, ownership and innovation. It is these values that are at the core of everything we do.

We are an international business with offices across France, Germany, Spain, Italy, Ireland and the UK as well as Australia, supporting the APAC region.

We are ambitious and we like to share in our successes together. Taking what we do (because our clients expect us to), but never ourselves too seriously. 

What to expect

We make business communication brilliant! We work with more than 45,000 companies, helping them to transform their mobile communication with their customers and employees. We want to grow that number, and a big part of that is by making sure our new customers love us. You’ll help us to onboard, training and maintain our newest customers. You’ll also help us keep the rest of our APAC Customers happy by responding to support tickets in a timely manner.

We’re a small team in Melbourne, but our success is the result of hundreds of talented people globally pulling together to achieve a common goal. Join our team and be part of our success story.

You will work alongside a local team that will support you with all the training and mentoring you need to fly. Come and join the fun.