Public holidays really don’t have to mean completely chaos for your businesses. With a little bit of creative thinking it is possible to make up for the lost man-hours.
One of the most critical areas affecting a business is communications. How will your business remain in contact with its clients, suppliers and employees when there is limited access to email or when the switchboard is not operational?
One way is to use an SMS solution. This will provided you with a fast, easy and instant means of maintaining business communications despite the festive break. An enhanced scheduling facility will enable you to prepare an SMS campaign in advance which can then be sent at a pre-determined day and time. So, while the rest of the company is inactive during the public holidays, your SMS campaign can be broadcast to your clients, suppliers or employees.
If you are sending a message as standard text or a voice message, you can enable long messaging to increase your message length from the standard 160 characters to 612 characters, giving you more flexibility in the information you convey. You can track also track whether the messages have been delivered. The status of each message is updated in real time.
And by utilising our auto-response facility you can reply with a customised response to your customer whilst you are eating your Christmas turkey.
There are numerous ways SMS can be used to solve your business communication problems; from appointment reminders to marketing campaigns, server alerts and systems monitoring to staff communications.
So as you can see, a public holiday doesn’t necessarily mean your business has to shut down.