Send and receive SMS to cut operating costs
Businesses are always looking for new ways to cut costs, without affecting the quality of their services . SMS messages are inexpensive and convenient, it's therefore not surprising that more and more businesses are choosing business SMS message software.
Send and receive SMS -
save time and money
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If you think about the amount of phone calls your business receives each month with your customers wanting to hear their balance details or they want an update on their order. There are also all of the phone calls that you make to customers who are requesting information. How many of these could be replaced by SMS? And then there are all of the letters that you post – Could SMS also replace these? Text messages are faster, far more likely to be opened and cost just a few cents. Reduce no-shows – confirming and reminding your customers of their appointment dates can significantly reduce the number of people who fail to turn up.
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Delivery notifications – when customers are notified about the day and time of a delivery, they are more likely to be in. This reduces the number of redeliveries, that are time consuming and costly. Balance reminders – SMS message software is ideal for sending customers SMS alerts and notifications. The messages reduce the number of phone calls to your call centre which means you need a lower number of call centre staff. Keep marketing costs down – SMS messages cost only a few cents – they are considerably cheaper than telemarketing or direct mail, more read than email and can be personalised, unlike TV. Not only is SMS more cost effective, SMS can also go viral for free, if customers forward your messages to their family, friends or colleagues. Start sending todayTake a free trial of our SMS software or call our Australian SMS experts today on 1300 764 946 start reducing operating costs through sending and receiving SMS.
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