Staff Communications

Today’s workforce is increasingly flexible - staff work flexible hours, are based in the field away or may work from home. These changes demand effective communications to maintain business efficiency and many businesses are today finding SMS is ideal for closing the communication loop.

• Update your employees instantly and confidentially
• Improve communications between office based staff and field workers
• Save money, SMS is cheaper and quicker than making telephone calls
• Track your colleagues responses and know who received the message
• SMS is very reliable - texts get through even if the signal quality is too poor for voice or the network is jammed
• SMS uses the only communication tool the vast majority of the population have on their person all the time – the mobile phone

Customer Examples

	RAC Auto Windscreens RAC Auto Windscreens and Esendex have developed a system that allows Fitting Centre Managers to automatically text messages to their Windscreen Fitters from their IT Systems with their allocated jobs, saving time, money, and improving response times to customers. See Full Case Study
	Ocado Ocado, the distributors of Waitrose home delivery service use SMS to issue overtime availability to their staff to arrange cover at short notice. SMS has made the process of arranging overtime, faster and easier for staff.

What Next?

Different customers require different solutions. Our Services Quickview gives a good overview of each of our services and should help you decide which is right for you. But if you have any questions call us now on 1300-764-946 or email sales@esendex.com.au to discuss your detailed requirements.