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We work with thousands of customers from around the world and across all business sectors. There’s no such thing as a typical Esendex customer, because SMS is such a powerful business messaging tool that every business, from a start-up to a blue chip, can benefit from using business SMS.
It was the feature-rich Web SMS service and cheaper SMS messaging costs that convinced Calvary Christian Church to make the move to Esendex away from their previous supplier. The Esendex Web SMS service, with its advanced range of features including group SMS, SMS message scheduling and free delivery receipts is proving to be invaluable for the church as it seeks to improve communication with its large congregation.
Manildra Park have implemented the Esendex Web SMS service to allow them to send daily diesel and biofuel pricing information to hundreds customers within minutes. Automating this business critical process through SMS has improved their customer service delivery which in turn has increased customer retention levels.
Cengage Education have reduced workload for their customer service staff and improved communications with their 33,000 students since switching from telephone calls and email to using SMS as their main communication channel.
Manchester Warehouse has experienced a significant boost in sales since communicating their sales promotions with the Esendex Web SMS service. Compared to direct mail campaigns, SMS marketing has improved redemption rates by 8% and it's over 60% cheaper too.
MLC has saved $32,000 in a year since implementing the Esendex SMS API service for SMS server alerts and system monitoring. Such has been the value of the SMS service they are now investigating the use of SMS for both staff and customer communications.
VIP Home Services switched to SMS provider Esendex to deliver their time sensitive SMS messages to their franchisees. Today the customer care centre communicates with its 1000 franchises via the Esendex SMS service on a daily basis.
T4Fitness Gym have been able to produce their marketing campaigns in-house since moving away from direct mail and point of display advertising. Their preferred marketing channel is now SMS Marketing, which has saved the business thousands of dollars. Their SMS appointment reminder service for personal training sessions is also paying dividends.
Since Clarendon Clinic started to send their clients appointment reminders by SMS, they have saved 5 hours a week on making telephone calls, and $440 per month in call charges. With SMS charges coming in at a quarter of the cost of a telephone call, the cost savings have proven to be substantial.
The United Tools Group is a Limited company of specialist retailers, supplying power tools and accessories around Australia. In the competitive retail environment, United Tools chose Bulk SMS from Esendex to stay one step ahead of the game with their sale and service offerings.
Since implementing the Esendex Web SMS service, The Sisters of St Joseph have improved staff communications considerably and have also saved money in the process.